Tigress Financial Partners is committed to maintaining the trust and confidence of our clients and customers. We believe the confidentiality and protection of customers’ information is one of our most vital responsibilities. If you are an existing (or potential) customer, you should be interested in how we collect, use, retain and secure nonpublic personal information. Because we realize that our customers' trust is our most important asset, we want you to understand how we protect your privacy when we collect and use personal information in the course of business and the procedures we undertake to safeguard your information.
If you have any questions that this customer privacy notice does not address, please contact our Compliance Department at (212) 430-8700 or write us at Tigress Financial Partners LLC, Attn: Compliance Department, 40 Wall Street 30th Floor New York, NY 10005.
Information We May Collect
Tigress Financial Partners may collect non-public personal information about you from the following sources: (a.) Account Applications and other standard forms i.e. name, address, tax identification number, asset types and amounts of investments, transactions and income; (b.) information we receive as a result of the transactions that you undertake with us or an affiliate; and (c.) information about your transactions we receive from our clearing firm and/or any consumer reporting agency.
Tigress Financial Partners may collect registration information from registered users. When you register you voluntarily choose to supply us with personal information such as name, address, telephone number, and email address. You can update your registration information online and may change your password.
To add on we also may use cookies and keep cookie information separately or with the information you provide to us online. We might use cookies for various purposes such as sustaining continuity during a session, collecting data about the use of our site, storing preferences or recognizing return users. Your web browser may alert you or permit you to refuse, disable or delete cookies. If you decide to refuse cookies, you may not be able to use certain features or services on the site.
Disclosing Non-public Personal Information to Non-affiliated Third Parties
It is Tigress Financial Partners’ policy not to sell, share or disclose personal information regarding current or former customers with non-affiliated third-parties or organizations, except as permitted or required by law. Email or other electronic communications sent to us through the site will be maintained in a manner consistent with our legal and regulatory requirements regarding client and public communications. Where necessary, Tigress Financial Partners may disclose the following forms of non-public personal information about you: (a.) information we receive on applications or other forms, such as name, address, social security number and e-mail address; (b.) information about your transactions with us, our affiliates, or; (c.) information we receive from a consumer reporting agency, such as creditworthiness and credit history.
Parties to Whom We May Disclose Information
Tigress Financial Partners may disclose non-public personal information as necessary to process transactions on your behalf, to conduct our operations, to follow your instructions as authorized, to protect the security of our financial records and to comply with requests during regulatory reviews and examinations. The personal information you give and the personalized data you create and save on the site is used to supply superior service to you and may be used to inform you of products, services or other opportunities that may be available through our firm or our partners. This may include disclosure of such information to employees, representatives, officers, agents, affiliates, government and regulatory entities, third parties, and service providers. Such information and data will also be used to govern our business, the site, and our services in a manner consistent with this privacy statement. We may also disclose non-public personal information to a non-affiliated third party that may assist us in servicing your account, to financial service institutions with whom we have joint marketing agreements, to securities and banking regulators upon requests, to others pursuant to subpoena and otherwise as permitted by law. If you decide to close your account (s) or become an inactive customer, we will continue to adhere to the privacy and practices described herein, or subsequent notices, which may amend the policy stated herein.
Aggregate Information
If you visit or browse the site without registering or logging on with a User name, Password or other registration code, we do not collect your personal information (e.g., email address) unless you disclose it to us. However, we may collect aggregate, technical information that tracks site use including browser type, IP address, domain name, number or type of pages visited and time spent on the site. We may use such information in an assortment of ways including analyzing trends, visitor interests or to improve the site.
Electronic Authentication
Collection and use of information about you for pattern recognition and other authentication procedures are part of the log on process for clients registered to use the site. The process is intended to assess the authenticity of a request by registered users to access, transact business through or otherwise use the site. A combination of multiple authentication elements about you such as your individual and user information, transactional data, session surveillance, device fingerprint, IP information, and pattern recognition may be collected and used by us in a manner that will generally be transparent to you during your sessions on the site. If the authentication elements do not meet our satisfaction at any time as determined by us in our sole discretion you may be required to pass through additional authentication assessments such as supplying specific answers to challenge questions or other procedures. We will collect and use information from or about you for such assessments, procedures and other administrative and business reasons as we may determine from time to time.
Other Sites and Services
This site may contain links to other Internet sites not under our direction or control. This privacy statement does not apply to those sites. We are not responsible for such sites, cannot control how such sites use personal information, cookies or other data, and their representations do not apply to this site. You should always review the privacy representations of those sites that you link to before you use them and particularly before you share personal information. If you use other sections of this site that have additional privacy statements, those apply in addition to this statement to the use of that section or service as described.
Security and Confidentiality Procedures
Tigress Financial Partners restricts access to any personal and/or account information to those employees who require the information to deliver the products and services you request. Accordingly, we maintain physical, electronic and procedural safeguards to protect non-public customer information as well as maintain your personal information and data according to strict standards of security and confidentiality. We emphasize the importance of confidentiality through employee training, operating procedures, written policies and this privacy policy.
Our businesses that collect US Social Security numbers in the course of business protect the confidentiality of such Social Security numbers, prohibit the unlawful disclosure of such Social Security numbers and limit access to such Social Security numbers.
Changes
We may change this privacy statement at any time. Any changes or updates will be effective immediately upon posting to this site. The effective date of this privacy statement, as stated below, indicates the last time this statement was materially changed. Checking the effective date below allows you to determine whether there have been such changes since the last time you reviewed the statement.
Questions
For further direction regarding inquiries concerning this privacy statement, you may contact our Compliance Department at (212) 430 8700.
